Common Questions

What age range do we work with?

We work with children and young people aged 5-25.

Which subjects do we offer?

• All subjects across KS1 and KS2
• Maths, English & Science at KS3 and possibly other subjects if the young person has a particular interest.
• Maths, English Language & Science GCSE and possibly others on request.
• Maths & English Functional Skills up to Level 2
• A-Level Maths and English
• Support with specific courses that the young person is taking to help them organise their learning and acquire study skills.

Please get in touch if you would like to request a subject of interest. 

Where do we work?

Wherever the young person feels comfortable and able to learn. We work at the students’ homes, in public libraries, cafes, community spaces, outdoors or at their school or college, depending on where they are in their journey. We are adaptable and will change as the young person’s learning progresses and their horizons expand.

Our counselling service can be delivered in our dedicated therapy room in central Cheltenham or at a suitable location of your choice. If the young person is in school, we can deliver counselling onsite.

How long is a session?

Our in-person tuition and therapeutic mentoring sessions are a minimum of 2 hours long.
Our online sessions can be a minimum of 1 hour.

Our counselling sessions are 50 minutes long.

Are the staff suitably qualified with enhanced DBS checks?

Yes, all of our staff hold an enhanced DBS check on the update service.

In terms of qualifications, our specialist tutors hold qualified teacher status and have prior experience in working with neurodivergent young people and those with social-emotional mental health needs.

Our specialist therapeutic mentors have previous experience in education and have training in counselling skills /  mental health support. They are trauma-informed and understand the needs and challenges of those with SEMH / neurodivergent conditions.

Our counsellors are accredited by either the BACP or NCPS and can be found on their accredited online registers. They are trained and experienced in working with SEMH / neurodivergent young people.

Do you have a question that we haven’t answered? If so, please feel free to get in touch.